I ordered a dress from Shein, but the fit is completely off — the cut is way too loose and oversized, making it impossible to wear. I wanted to return it, but when I click the “Return” button in the app, it keeps redirecting me to irrelevant pages that have nothing to do with returns.
Now I’m stuck with a dress I can’t use, and there’s no phone number or proper customer service contact available. I’ve searched everywhere for a way to reach someone, but Shein offers no real support for problems like this. This has been a frustrating and disappointing experience.
I truly regret shopping from this app and will not be ordering again unless Shein provides a proper solution. I’m requesting clear instructions on how to return the item and a way to contact support directly. I shouldn’t be left alone with a product that doesn’t fit and no way to resolve the issue. Please fix this return process and offer better customer assistance.
I recently received my order from Shein, and I’m extremely disappointed. Several of the items I received were the wrong size, and some seem to be completely incorrect products — not what I ordered at all. On top of that, none of the items look like they did in the product photos. The fit, material, ...
I ordered a dress from the Shein app, but despite waiting for two full months, the product was never delivered to me. Every time I contacted customer service, they only responded with vague answers like “It will arrive soon,” but no concrete action was taken, and the package never reached me. Out o...
I placed my first order on SHEIN, which included one dress and two pairs of sunglasses. Unfortunately, the experience has been a complete disappointment. The dress I received looks nothing like the one pictured on the website—it’s an entirely different design and quality. On top of that, there’s no ...
I am absolutely outraged with SHEIN! I ordered a dress through their app, but then decided it wasn't right for me and canceled the order. However, despite entering my card details for the purchase, it's been nearly two weeks since I canceled, and my money has not been refunded! This is completely un...
I placed an order on Shein's online store, but the delivery never arrived. According to the tracking information, the package was supposedly delivered, but no one contacted me, and I never received a call or a delivery attempt. Now, when I check the status on Shein’s website, it says “Products Aband...
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