I placed an order with Shein, and my tracking number is GSO1CU07900MU0Y. It’s been stuck at the airport for nearly two weeks with absolutely no movement or update. The delivery address I provided is: Royal Seginus Hotel, Kemerağzı Mahallesi, Antalya. Despite checking the tracking system daily, nothing has changed.
What’s worse is that I haven’t received any communication or explanation from Shein regarding why the shipment is delayed or when I can expect it to be delivered. There’s no reliable customer service channel to get answers, and the lack of support is unacceptable for an international platform.
I’m requesting that Shein urgently provide an update on the status of my order and ensure it is delivered as soon as possible. I also want to understand why it’s been held at the airport for so long. As a paying customer, I deserve transparency and proper handling of my shipment. Please resolve this delay immediately.
I placed an order on Shein, and it’s been stuck for over a week with no movement. The tracking status has shown the same update this entire time: “Arrived at airport.” But nothing has changed since then. There have been no updates, no progress, and no delivery, which is incredibly frustrating. I’m ...
I placed an order on Shein with tracking number PALTR0001903210YQ and paid ₺371.72, which included shipment insurance. The delivery address is in Şarköy, Tekirdağ, and the estimated delivery window was between August 18 and August 28. However, my order has been stuck at the airport for the past five...
I placed an order on Shein on October 27th for one dress, one bag, one top, and a pair of earrings. My order number is #GSO14A21N00MXL0. Since November 3rd, the tracking status has shown “arrived at destination airport.” There was previously an update saying the package had reached Istanbul, but tha...
I placed an order on SHEIN with order number GSO1CU51900TXPB, which included a dress, bag, and earrings. It has now been over 10 days, and the tracking status still shows that the package is stuck at the airport, with no updates or progress in the shipping information. Despite reaching out to SHEIN...
On November 3, I placed an order on Shein for a hair product totaling $32. My delivery address is in Istanbul. Since November 7, the tracking status has been stuck on “airplane arrived at destination airport,” and it hasn’t updated for 10 days. The only tracking available is through the Shein app—th...
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