I placed an order on Shein's online store, but the delivery never arrived. According to the tracking information, the package was supposedly delivered, but no one contacted me, and I never received a call or a delivery attempt. Now, when I check the status on Shein’s website, it says “Products Abandoned”, which makes absolutely no sense.
If the courier failed to deliver the package, the standard process should be for it to be returned to Shein, followed by a refund—but neither has happened. My money is gone, the items are missing, and there is no customer support to help me.
I demand an immediate resolution. Either resend my order or issue a full refund. This is unacceptable, and Shein must take responsibility for ensuring customers receive what they paid for!
I placed an order with Shein (Order No: GSO1C459B002QR2), expecting delivery within the stated time frame. However, the package never arrived, and when I checked the tracking details, it still showed as undelivered with no further status updates. This delay has caused significant inconvenience, as ...
I placed an order on Shein (Order No: GS01CB60F006616P) and paid ₺1,167.19 in total. However, the tracking now shows a “delivery failed” status, and I have not received my products. Shein has not provided any details about which courier company is handling my package or where my items currently are....
I made a purchase on Shein, but my package has not arrived, and I haven't received a refund either. This situation is completely unacceptable. I have no idea who to contact or how to resolve this issue. I spent my money expecting the products to be delivered on time, but instead, I am left frustrat...
I placed an order on Shein, but the tracking shows “delivery failed” even though my package was never even sent out for delivery. I was then told that I should contact the courier directly, but the courier is an international company, and I have no way of communicating with them due to the language ...
I placed two separate orders from Shein, and both shipments are marked as “delivered” in the system. However, I never received either of them. I didn’t get a delivery code, no message from any shipping company, and no phone call from a courier. It’s as if the packages just vanished. How can a delive...
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