I recently bought Egypt Magic cream from Sephora. It's a product I've used before and know well. But the product I got was lighter in color and smelled heavier, almost like it had gone bad. It was clear that it had become a type of industrial oil. It was clear that it was an old product. Also, there was no date of manufacture or expiration on the package. The price was a little lower, but it seems that was because it was either about to expire or had already passed its expiration date. I bought the item from Sephora because I trusted them. How could I have known how good it was if I hadn't tried it? Is it even possible? Now I'm worried about how to use this product in a safe way. To protect other customers and stop this from happening again, this line of products should be taken off the market and replaced with real ones.
I am absolutely disgusted with Sephora and the Estee Lauder concealer I bought from their Armada store on May 22, 2025! I started using it, and now, less than a month later, it reeks of vinegar. This is utterly unacceptable for a product that's supposed to be fresh. It's obvious the concealer was ei...
I ordered something, right? And I was really looking forward to it. But guess what? When it finally arrived, it was totally obvious that it had been used before. And get this, there wasn't even any protective packaging tape on it. Can you believe that? this is personal HYGINE!!!! I've been trying to...
I am absolutely outraged with Sephora! Today, I bought a Clinique moisturizer, and what I received was completely unacceptable. There was no plastic seal or any protective packaging whatsoever. To make matters worse, the box was entirely empty—the actual cream wasn't even inside! How can a store lik...
On April 4, I placed an order through Sephora’s official website using the “store pickup” option and collected my items in person. While picking up the products, a store associate warned me that one of the items could cause severe skin irritation and recommended that I return it immediately. I never...
I recently visited a Sephora store, where I tried and genuinely liked a few products. Impressed by their quality, I decided to purchase the same items from Sephora’s official online store during a promotion. However, when my order arrived, I was shocked by the stark difference between what I had tes...
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