I ordered an Armani perfume from Sephora during the discount days through online shopping with order number 8002292757, but they sent it to me as a refill bottle. I've been trying to reach them for about two weeks. First, they claimed not to have received my email, then said they didn't get the photos I sent. They provided countless excuses. I followed all their instructions and did everything they asked. However, they absolutely refuse to address the mistake they made. What a disappointment!
I ordered a perfume from Sephora, but they didn’t ship my order for a few days. I contacted their customer service multiple times to inquire about the delay, but each time I was told to wait. Frustrated, I decided to cancel my order, but they informed me that I couldn’t cancel it and had to wait for...
I returned the perfume I bought from Sephora, and I’ve been waiting for my refund to be deposited for two months. Every time I call, they say my refund was approved, that they’re busy at the moment, and that they’ve noted it as urgent. I even provided my bank details twice to make sure there was no ...
I just bought something from Sephora, and honestly, it’s been super frustrating. I made an order for $200 and opted for expedited shipping, hoping for a quick delivery. So, my package showed up late, and when I finally opened it, I found that one of the items (a foundation) was missing. I reached ou...
My online experience with Sephora took a turn I didn't expect. I ordered something with order number 8001741751, but it came as a gift even though it was exactly the same as what I had ordered. Because of this, I decided to send it back. Even though I sent back the unopened item right away and the c...
On 8 December 2025, I placed an online order from Sephora with the order number 8005067174. At the time of purchase, several gift items were automatically added to my cart, and I completed the payment with the clear expectation that these gifts would be included in my shipment. However, after the p...
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