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Armani Perfume I Ordered from Sephora During the Discount Days Came As Refill Bottle

December 6, 2023 3:37 PM50

I ordered an Armani perfume from Sephora during the discount days through online shopping with order number 8002292757, but they sent it to me as a refill bottle. I've been trying to reach them for about two weeks. First, they claimed not to have received my email, then said they didn't get the photos I sent. They provided countless excuses. I followed all their instructions and did everything they asked. However, they absolutely refuse to address the mistake they made. What a disappointment!

December 6, 2023 5:40 PM (2 hours after complaint)

Dear Valued Customer, Hello, We are pleased to assist you with any matter you may need regarding your requests. The follow-up process for your request has been initiated. During this process, we will continue to inform you via phone. Your issue will be resolved as soon as possible. We also thank you for your interest and understanding. We wish you a pleasant day.

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