1
Murat is completely dissatisfied with the result

Sennheiser True Wireless 3 Earbuds Battery Problem

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July 11, 2023 10:03 am
980

I got these Sennheiser Momentum TW3 earphones, I've had three different issues with this thing  in the first year. not once, it failed three times... this problem keeps happening, right after I bought the product, I ran into a problem where the earphones didn't charge properly after only a few weeks of using them. this problem came up again just a month after they supposedly fixed it with a brand-new unit. Also, I had to sign this document at Media Markt saying that the product was in perfect condition when I bought it. But it was pretty clear that these claims were totally false. The "new" earphones didn't even have a basic packaging seal, which made me wonder if they were legit or not.  now I see that this sketchy situation should have been a red flag for the problems that were about to hit. I paid a premium price for this product, but it turned out to be total garbage.  I thought I was making a smart move by investing in what I thought was the best option out there. But man, was I wrong! It turned out to be a total disaster with a bunch of failures and crappy replacements.

July 11, 2023 10:19 am (15 minutes after complaint)

Dear Murat G, First and foremost, we would like to express our regret regarding the negative experience you have had. The Sennheiser Turkey team will contact you via your phone number regarding your complaint as soon as possible. Sennheiser Turkey Team

July 11, 2023 12:53 pm
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