I bought Schär mini crackers, and while pouring them onto a plate to eat, I noticed a hair stuck to one of the crackers. This was extremely disturbing in terms of hygiene and honestly made me feel sick. The product’s expiration date is 17/02/2026, the barcode number is 8681705100619, and I still have the packaging. I purchased it in July 2025.
After this unpleasant experience, I contacted Schär customer service via email and sent photos of the issue. However, even though five days have passed, I still haven’t received any response.
I expect a clear explanation and an apology from the brand regarding this hygiene problem.
I bought Schar Curvies Paprika chips at Carrefour on November 26, 2025. The chips' inner package was already open, which means they were made that way. The outer lid was tightly closed, but the protective package inside was open. This let the food go bad, lose its freshness, and have a lot fewer chi...
On October 10, 2025, I placed an order through Schär’s official online store as part of their “Buy 1 Get 1 Free” promotion. I ordered 5 packs of gluten-free pasta and paid a total of $22 (Order No: #75861). According to the promotion, I should have received 5 additional packs for free. However, the ...
I bought a gluten-free bread product from the Schär brand, but it arrived undercooked. I don’t remember exactly when or where I purchased it, and I no longer have the packaging information because I threw it away. This is the first time I’ve encountered such an issue, and the product cost around $2....
I placed two separate flour orders through Schär’s official website, and both times the products arrived with the packages burst open. Since the orders were shipped in cardboard boxes, I only noticed the damage after opening the package. I previously emailed photos of the issue, but I never received...
On October 27, 2025, I purchased various products from the Schär Store’s official website with order number 76137. My order was delivered to my address in İzmir on November 4, 2025. When I opened the package, I saw that one of the Pan Multigrano bread packs was completely moldy. This was especially ...
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