I've been having constant problems with the voice command feature on my Samsung TV, which I purchased about 2 months ago. When I contacted customer service, they were unable to resolve the issue remotely.
They offered to send a technician, but informed me that the service would be chargeable if I couldn't provide the invoice. Unfortunately, as this is not a business, we don't keep invoices.
I've been experiencing issues with this TV since I bought it; it freezes constantly, and the voice commands don't work properly. Now, they want to charge me for a repair that should be covered under warranty!
I will never buy another Samsung product again, and I strongly advise others against it. This TV has been a complete disappointment.
My Samsung TV, which is still under warranty, was having problems with turning on and off. When I asked for help, they didn't want to send a team and instead guided me through troubleshooting using remote control. They said it would cost 7,000 to fix, even though the problem happened again and it wa...
I'm very upset that the remote control for my new Samsung TV doesn't work, which is why I bought it. Even though I bought an extended warranty, Samsung has shown no interest in fixing the problem and has even tried to make me feel bad about it. They haven't done anything to fix the problem, and any ...
I’ve been a loyal Samsung user for years and have always preferred their products, so I naturally chose Samsung again when buying a new TV. I went with a Samsung QLED, even though its voice command feature only works with YouTube, unlike other brands that support it across all apps. Still, I trusted...
I have been experiencing a freezing issue with the remote control of my Samsung UB8500 television since the day I purchased it from Vatan Bilgisayar. So far, the remote has been replaced five times, but the problem still hasn’t been resolved. When I last spoke with Samsung customer service, I was to...
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