5
Resolved

Samsung TU7000 TV Turning On And Off Problem...

Tolga
October 18, 2023 11:45 PM15
Tolga's Thank You Message
I would like to thank Ms. Esra from Samsung customer service and Mr. Gürkan Erdem from Be Ankara authorized service for their support during the process.

I have this Samsung 58-inch TU7000 TV that I've been using carefully, but it's been acting up lately. It keeps turning on and off on its own, and it's really annoying. The TV, which was still wrapped in plastic, seemed to have a mind of its own. You know what's interesting? I actually have another Samsung TV that I bought earlier, and it has never caused me any issues. However, when I researched this problem, I discovered that it's a recurring issue with these models. I hope my problem can be fixed, and I can go back to enjoying my TV like before.

October 19, 2023 9:14 AM (9 hours after complaint)

Dear Customer, First of all, thank you for choosing our company. Our complaint resolution center will contact you regarding your application. You can convey any information, suggestions, opinions, and solution requests related to our products and services through the contact us section and our call center. Sincerely, Samsung Electronics Turkey

Tolga
Tolga
October 23, 2023 10:43 PM

I would like to thank Ms. Esra from Samsung customer service and Mr. Gürkan Erdem from Be Ankara authorized service for their support during the process.

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