Samsung Neo QLED TV Broken, Paid Replacement Demand Is Turned Down
the screens of my Samsung TV devices were broken, I asked for a team to replace them for a fee, the team came, but the part was not in stock, we will send a new TV device, said E*** H**** from the Samsung solution center called and offered me the lowest model TV, I said I don't want to make the screen of my TV device or give the same model if you can't give it. my device is in the Neo QLED class, E*** closed my complaint record and device replacement request by being disrespectful I specifically said that I did not have my permission, do not close the record, now the TV is left without a device I am complaining about this lady in your solution center and Samsung My contact number 05** 0** 5**7, we talked on this number
