I made a deal with Samsung for my record number 4267133354 to swap my busted TV, a Samsung UE55CU7200UXTK, for 6100 TL. But Samsung told me they didn't have the model and couldn't give me a replacement. So, I ended up shelling out 6100 TL just for this TV, got a call from S**** at Samsung today. She said they could hook me up with a lower model. I was so shocked when they started making fun of me. Like seriously, I paid the full price for the exact model we talked about. What's their deal? If they run out of that model's stock, they should hook me up with a better one. can we get this sorted out? I paid a fair price and I hope Samsung can honor our agreement. I'm gonna complain about it, this is just the beginning.
trusted in Samsung's durability and purchased all the appliances in my home from the Samsung brand, relying on the brand's reputation and the confidence it instilled. When my Samsung UE55TU8500UXTK television developed a panel malfunction just one month after the warranty expired, I took it to the s...
Samsung's customer service for my 50-inch Smart TV was a total letdown, I mean these products are commonly picked for being durable and quality. After just 3 and a half years, my TV's panel stopped working and they told me it wasn't covered by the warranty anymore. Bummer, right? So get this, Samsu...
My Samsung TV (model Samsung EE55KU7500) had a broken screen. Given Samsung's 10-year parts warranty, I requested a paid replacement. They promised a new device and charged me ₺19,000. They sent a product (Samsung UE55CU8000U) valued at ₺22,000 in the market. However, they sent a G-class energy-cons...
On September 14, 2020, I bought a 50AU8000 series Samsung TV from a seller who came highly recommended. After a year, there were lines on the screen, so they replaced it because it was still under warranty. But the panel on the second TV, which was a better model, burned out after only a year and a ...
My Samsung UE70TU7100UXTK 70-inch TV developed a panel failure about a year after the warranty expired. Based on my research, many users have experienced the same issue. The authorized service is demanding ₺29,000 for the repair, yet they also claim that the panel is out of stock. My TV became usele...
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