for the last 3 months, I've been dealing with a janky product. The service team has come to my place so many times, like at least 10 times. But , I'm still stuck with this problem. I was super desperate and I ended up opening a service ticket with Samsung in Büyükcekmece. They just went ahead and closed my service ticket without even giving me a heads up. Feeling so mad, I called them, but they were like, "Sorry, we can't come unless you pay." Seriously? Seriously, after everything I've been through? worse, I shot an email with pics of the busted TV to the dude at 4447711. They could totally see the issue! How come Samsung's tech service experts can't see it? when I was looking for a TV, I had a hard time deciding between LG and Samsung. Man, I wish I hadn't gone with Samsung! it's just been one letdown after another. They should totally rename it as "Samsung: The Ultimate Regret."
trusted in Samsung's durability and purchased all the appliances in my home from the Samsung brand, relying on the brand's reputation and the confidence it instilled. When my Samsung UE55TU8500UXTK television developed a panel malfunction just one month after the warranty expired, I took it to the s...
Samsung's customer service for my 50-inch Smart TV was a total letdown, I mean these products are commonly picked for being durable and quality. After just 3 and a half years, my TV's panel stopped working and they told me it wasn't covered by the warranty anymore. Bummer, right? So get this, Samsu...
I am completely dissatisfied with Samsung's after-sales service, and trying to reach them over the phone has turned into a nightmare. I sent my Samsung phone to the service center last year, just six months after purchasing it from Vatan Bilgisayar because the sound would cut out during calls. Howev...
The product I bought from Samsung broke within half an hour. I’ve been trying to return it and get a proper response for 20 days. Shame on you, Samsung.com — believe me, you have worn me out. The 10% discount code I received from my bank specifically for Samsung.com went to waste, and Samsung didn’t...
Both of my Samsung brand televisions, which just recently went out of warranty, have developed the same issue with the screen going black. I bought them around the same time. When I spoke to the store I purchased them from, they said this model has chronic issues, and after searching online, I found...
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