Samsung 45W Power Adapter and Cable (Black) (EP-T4510XBEGWW) Not Charging
I bought a 1300 TL Samsung Samsung 45W Power Adapter and Cable (Black) (EP-T4510XBEGWW) charger from media mark, it malfunctioned under warranty, I called Samsung, they sent me a link, I filled out the service form, I shipped it with the shipping code, the cargo was received on 11.12.2023, when I track the product, it says cargo is expected. I have been contacted, I request a replacement for my charging device to be sent to me, Samsung call center is indifferent.
Dear Customer, First of all, we would like to thank you for choosing our company. Our complaint resolution center will contact you regarding your application. You can convey any information, suggestions, opinions, and solution requests regarding our products and services through the contact us section and our call center. Sincerely, Samsung Electronics Turkey
You said you would follow up today and keep me informed frequently, but you did nothing; you didn't call or respond. My grievance continues, and I will never buy Samsung again.
Thank you to Ms. Pelin from the call center.
