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Samsung Z Fold 3 Inner Screen Protector, Air Bubble Appeared on  the Screen

Samsung Z Fold 3 Inner Screen Protector, Air Bubble Appeared on  the Screen
July 5, 2024 2:49 PM65

Hello, I am using a Samsung Z Fold 3 device. Some spots started to form on the inner screen protector of this device and an air bubble appeared on the top of the screen. Today I took it to Ouno Samsung Service (Ataşehir). I wanted to change my inner screen protector. I have never had it changed before. No phone shop outside installs an inner screen protector for this device. When I wanted to install it from Samsung, I was asked for money. The price of the screen protector for the device, which I could not even get product service support from outside, was 1000 liras. I absolutely do not accept this price. The authorized service guy said it would be changed for free, but then he said he would be charged. I demand that this problem be solved and my screen protector be renewed only once.

July 6, 2024 9:19 AM (18 hours after complaint)

Dear Customer, First of all, thank you for choosing our company. Our complaint resolution center will contact you regarding your application. You can submit all kinds of information, suggestions, opinions, and solution requests related to our products and services through the contact us section and our call center. Best regards, Samsung Electronics Turkey

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