My Samsung Z Fold3 5G's screen, which is still under warranty, has begun to show signs of fine cracking at the point where it folds. I took it to the service center, where they claimed it was broken due to impact damage and demanded a whopping 10,120 TL to fix it. Even if my phone had been hit, the current state of the cracks indicates that this is a persistent issue in the area where it folds. It is not necessary to be an expert to recognize this. I strongly advise against purchasing any Samsung foldable products. If this issue is not resolved, I will not even give a Samsung button the benefit of the doubt when making my next purchase.
We bought a Samsung Z Fold 3 phone, but the screen had minor peeling and damage. We sent it in for repairs before the warranty expired, taking all precautions, including labeling it as fragile during shipping and adding extra protective packaging. However, Samsung refused to honor the warranty and r...
I bought the Samsung Z Flip model in November 2021, and although it was never dropped or damaged, a line appeared along the fold. Within a month, the touchscreen began to fail in the folded section, affecting half the screen, and eventually the entire screen stopped working. When I bought the phone,...
Recently, the touch screen on my Samsung Z Fold 3 smartphone malfunctioned. I contacted Samsung for assistance, and they instructed me to send the phone to their repair facility. However, after evaluating the phone, the service center informed me that the issue was due to user error and that the rep...
On February 29, 2024, I brought my Samsung Fold device to their authorized service center due to an unresponsive screen. I was experiencing the well-known hinge issue common in Fold series devices, where the hinge becomes stuck and the screen fails to open properly. Unfortunately, during a minor att...
The screen of my Z Flip 5 phone, which I purchased ten months ago, had pixel errors and dead pixels. The warranty stated that the screen would be repl...
Comments