I sent the Samsung TAB A9 Plus 64GB warranted product to the service, and the service asked me for more money than the new product. I called Samsung customer service and told them that the service charged me ₺6350. They informed me that due to customer error, the warranty did not cover the warped case and the charging socket failure. When I informed the customer service that the repair cost nearly doubled the cost of the new product, they responded by claiming that the prices were set that way. They are playing with our minds. I will buy a new device at half the price, but I will never buy Samsung again.
My Samsung S20 Plus phone's warranty had just expired when its screen failed one month later. I took it to KVK Service and spent 4,589 TL on it. When they replaced the battery and screen, it briefly worked before malfunctioning again with screen issues. Back at KVK Service, they claimed a faulty mai...
I purchased a Samsung TAB A7 (T220) tablet from Teknosa, but it suddenly shut down shortly after. I took it to a technical service center in Ankara Çankaya, where they replaced the motherboard and USB port free of charge. The problem started after this initial repair. I stored the tablet for 9 mont...
Samsung is slandering its customers. When I unboxed the Samsung Tab S9 tablet purchased from Trendyol on November 17, 2023, I noticed a cracked screen. I promptly took a photo and reached out to Trendyol, the seller, and Samsung customer services. They advised sending the tablet to technical service...
I have been using a Galaxy Tab S7 tablet for a long time, and since its charging port became defective, I applied to an authorized Samsung service center for a paid repair, as the warranty period had already expired. After inspection, the service informed me that the issue was with the charging port...
My Samsung TV (model Samsung EE55KU7500) had a broken screen. Given Samsung's 10-year parts warranty, I requested a paid replacement. They promised a new device and charged me ₺19,000. They sent a product (Samsung UE55CU8000U) valued at ₺22,000 in the market. However, they sent a G-class energy-cons...
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