My Samsung TAB A7 (T220) Failed Again After Repair
I purchased a Samsung TAB A7 (T220) tablet from Teknosa, but it suddenly shut down shortly after. I took it to a technical service center in Ankara Çankaya, where they replaced the motherboard and USB port free of charge. The problem started after this initial repair.
I stored the tablet for 9 months as my child started school. When school ended and I gave the tablet back to my child, it wouldn't turn on. Upon taking it back to the service center, they claimed the tablet was bent and needed both a new motherboard and screen replacement. They quoted me over ₺4,000 for repairs on a tablet that currently costs between ₺2,000 and ₺3,000 brand new.
There's absolutely no bending, and it seems they're making excuses because the warranty expires in 1.5 months. I've attached photos as evidence. Despite calling Samsung customer service multiple times, they've been unresponsive. It's clear that Samsung is losing its former popularity and doesn't care about after-sales service anymore.
Dear Customer, First of all, thank you for choosing our company. Our complaint resolution center will contact you regarding your application. You can convey any information, suggestions, opinions, and solution requests related to our products and services through the contact us section. Best regards, Samsung Electronics Turkey
