I purchased a Samsung TAB A7 (T220) tablet from Teknosa, but it suddenly shut down shortly after. I took it to a technical service center in Ankara Çankaya, where they replaced the motherboard and USB port free of charge. The problem started after this initial repair.
I stored the tablet for 9 months as my child started school. When school ended and I gave the tablet back to my child, it wouldn't turn on. Upon taking it back to the service center, they claimed the tablet was bent and needed both a new motherboard and screen replacement. They quoted me over ₺4,000 for repairs on a tablet that currently costs between ₺2,000 and ₺3,000 brand new.
There's absolutely no bending, and it seems they're making excuses because the warranty expires in 1.5 months. I've attached photos as evidence. Despite calling Samsung customer service multiple times, they've been unresponsive. It's clear that Samsung is losing its former popularity and doesn't care about after-sales service anymore.
I have been using a Galaxy Tab S7 tablet for a long time, and since its charging port became defective, I applied to an authorized Samsung service center for a paid repair, as the warranty period had already expired. After inspection, the service informed me that the issue was with the charging port...
I purchased a Samsung A04s with a 2-year warranty around this time last year. Recently, the phone started shutting down on its own. I bought it from MediaMarkt and first took it to the authorized Samsung service center in Ankara. They informed me that the motherboard had crashed and, due to a crack ...
On December 31, 2022, I purchased a Samsung FlipZ4 phone. The folding mechanism became deformed after only 7 months. Before purchasing, I specifically inquired about any potential issues with the folding mechanism and was assured that nothing of the sort would occur. After 7 months, however, the fol...
Your Samsung authorized service repaired my tablet, and I paid ₺2800 in advance. During the repair, they disassembled it incorrectly, resulting in wavy lines appearing in the bottom right corner of the screen, also they are requesting an extra ₺2100. Samsung is aware of the mistake, but they still ...
Every time I plug it in, it says it's charging, but it doesn't actually charge, I brought my tablet to Teknosa for fixing and waited for like 20 days. Finally got it back with a new charging cable and adapter. They said it was charged up to 82%. But when I plugged it in for the first charge, I ran i...
Comments