Samsung S23 Ultra Online Order Delay and Lack of Stock Notification

11

On March 29, 2023, I went to the official Samsung website and placed an order for the S23 Ultra 1TB. The expected delivery date was April 4, 2023, but after 5 days, I got a call from customer service saying that it was out of stock and that I could either wait or cancel my order. I was disappointed because I was looking forward to getting the product. I even had to increase the amount I could charge on my credit card and take time off work so I could get it. Even worse, the website still shows the product as being in stock. I called customer service, but they couldn't figure out what to do. I expect Samsung to send the product quickly and to let me know better in the future when they are out of stock.

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