Samsung, once a trusted brand, has left me deeply disappointed. I purchased a TV this year and eagerly selected a coffee machine as part of their promotion, and they confirmed it. However, six months later, I received a call stating they couldn't fulfill the order due to stock issues. to add to the frustration, there's a new coffee machine campaign now. Samsung consistently fails to keep its promises. They don't follow through on their gift campaigns, and the promised Paracard hasn't been loaded. Attempts to contact them result in endless waiting and false assurances of a callback from the solution team. no pracard, no gift, and a complete lack of customer support make Samsung a regretful choice. Think twice before investing in Samsung products – their promises are empty, and their customer service is non-existent.
I purchased a Samsung television on April 1, 2023, during the Delongi coffee machine campaign. During the installation, representatives assured me that the coffee machine would be delivered within 180 days. However, since that date, I haven't received the promised coffee machine. Despite multiple at...
Good day, After purchasing a television from Samsung, I was informed that I was qualified to receive a gift voucher for either cash or a coffee machin...
I bought a Samsung s95 television that was supposed to come with a Delonghi 81tb coffee machine as a gift. However, a month later, they sent me the Delonghi 61b model instead. I immediately contacted Samsung and returned the coffee machine without using it. They assured me that they would send the c...
When I bought my Samsung OLED TV in April, it was supposed to come with a free Delonghi coffee machine. But I still don't have the coffee machine, even though it was promised as a gift. I've been given the runaround all the time, and the last update I got was four weeks ago, promising that the produ...
I bought and paid for five products three came but the other two an oven and a washing machine, unfortunately have not delivered them for over a year. Despite contacting their supposed "solution team," they have been unhelpfully and continue to give me vague and unhelpful responses. When I call to i...
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