I purchased a Samsung QE55S90CATXTK OLED TV from Vatan Bilgisayar around four months ago. I don't have any issues regarding the device's speed or operation. However, the device is quite susceptible to fingerprints and stains. You can't even erase the gadget correctly. Here is the issue I encountered: I used the recommended Mak&Blocker screen cleaning spray. It left streaks of stains in the upper right corner of the device, and no matter what I try, these stains will not come off and impair the display. It's quite aggravating to have this problem on my TV. When I contacted for servicing, the technician explained that the problem was caused by chemicals. When I mentioned utilizing the spray you sold, he did not respond. Despite spending 20 to 30 minutes, he was unable to erase the stains. He suggested using a white smart sponge, which I did, but it did not work either. Samsung is currently refusing to take action for my device, which I paid 64,000 ₺ and extended the warranty for three years, blaming user mistake. This is poor behavior and not representative of Samsung's quality. I will notify the appropriate authorities and pursue legal action.
I purchased a Samsung 65S95C OLED TV from Media Markt Mersin on November 11. During the initial setup on November 15, the service personnel left fingerprints on the screen. The service representative suggested cleaning it with a damp microfiber cloth. However, after gently cleaning the fingerprints ...
About 2–3 weeks ago, my Samsung UE55BU8500 TV developed a screen blotching issue. The warranty had expired 10 months earlier, and I had purchased the product from Vatan Bilgisayar. I still have the invoice and all related documents. After the problem occurred, I contacted Samsung customer service, a...
I bought a Samsung 65QN700B TV two years ago. At the time of purchase, I was told it came with a promotional offer and that the warranty would be extended beyond the standard 2 years. We had it installed and began using it without issue—until a strange electronic humming noise started coming from th...
For about 10 days, I have been experiencing a screen display issue with my Samsung QLED TV (model: QE50Q60AAUXTK). I purchased the television on March 20, 2022, based on the Samsung sales representative’s recommendation, the brand’s reputation, and the representative’s assurance of product quality. ...
I bought my Samsung QE85Q70AATXTK 85-inch LED TV from an authorized Samsung dealer in 2022. It’s not even been that long, and now a thick black band h...
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