I purchased a Samsung 65S95C OLED TV from Media Markt Mersin on November 11. During the initial setup on November 15, the service personnel left fingerprints on the screen. The service representative suggested cleaning it with a damp microfiber cloth. However, after gently cleaning the fingerprints with a damp fiber cloth, a persistent purple stain appeared on the black screen. Despite being less than a month old, when I contacted the service, they claimed there was no solution for this issue. Even when I reached out to Samsung's customer service, they couldn't find a resolution and redirected me to the service again. From what I've read on other complaint forums, this issue seems to stem from a malfunction in the anti-static screen coating that prevents sun glare, affecting all Samsung OLED TVs. The service's refusal to take responsibility for the stain created during installation, coupled with the company's inability to provide any resolution, is an unacceptable situation.
On 09/04/2025, I purchased a 65S90D model OLED television from the Samsung online store and had it installed in a TV unit. While mounting it on the wall using a wall bracket, I gently wiped handprints from the panel with a soft, clean, high-quality microfiber cloth, exactly as instructed in the TV’s...
I purchased a Samsung QE55S90CATXTK OLED TV from Vatan Bilgisayar around four months ago. I don't have any issues regarding the device's speed or operation. However, the device is quite susceptible to fingerprints and stains. You can't even erase the gadget correctly. Here is the issue I encountered...
About 2.5 years ago, I purchased the Samsung Frame 65” TV (model QE65LS03AAUXTK SS66) from Media Markt. It was a premium, feature-packed product that I paid a significant amount for, expecting long-term reliability. But out of nowhere, while watching TV, the screen went completely black—no picture, ...
Hello, in December 2023, I purchased a Samsung The Frame model TV from the Samsung store at Antalya/Markantalya Mall. At the time of purchase, there was a cashback promotion through a payment card application, and I was told that I could benefit from it if I had the TV installed immediately. I agree...
I bought a Samsung 65QN700B TV two years ago. At the time of purchase, I was told it came with a promotional offer and that the warranty would be extended beyond the standard 2 years. We had it installed and began using it without issue—until a strange electronic humming noise started coming from th...
Comments