ID:26483479
1
Metin is completely dissatisfied with the result

Samsung Failed to Deliver My Promised Rebate

profile
Metin
Samsung
October 11, 2023 4:29 pm
15

I bought a TV from Samsung in February 2023 and was eligible for a 3,500 Turkish Lira rebate as part of a campaign. However, it has been an incredible 8 months and I still haven't received the funds on my card. I'd like to express my dissatisfaction with Samsung on this matter. I've spoken with representatives from Samsung's Customer Service Resolution team, including Perih**, Mehm**, and Birk**. Unfortunately, I'm also filing a complaint against them because they've repeatedly kept me waiting without resolving my situation. Please, Samsung, keep your promises and make things right. It's past time for you to deliver what is rightfully mine.

Samsung Logo
Samsung
October 11, 2023 4:22 pm
Metin
Metin
October 11, 2023 5:13 pm

In response to my complaint, Samsung said: "Dear customer, your request is still under review. We will contact you once the process is complete. We wish you a good day." I have heard and read these responses from you many times. What have you been reviewing for eight (8) months, my friend, what is this? It's just 3,500 TL. I am very curious about what you have been reviewing for 8 months, please specify. Solve my problem immediately, my friend, I am disgusted with you and Samsung... Also, as I mentioned, I will file a lawsuit for material and moral damages through the enforcement court against the names and the company, for your information...

profile-icon
To be able to comment, or .

Comments

Be the first to comment

Similar Complaints

1
Mahmut is completely dissatisfied with the result

Samsung Did Not Refund My TV Order Payment Even After One Month

profile
Mahmut
Samsung
May 02, 2025 10:20 am
47

I ordered a television from Samsung Shop on March 31, 2025. They kept me waiting until April 18 and finally said that there was no stock in our warehouse on April 18, 2025, we will cancel your order and refund your money. Today is May 02, 2025 and 14 days have passed but my money has not been return...

1
Işık is completely dissatisfied with the result

MediaMarkt Did Not Load the Gift Card for My Samsung QE55S90 TV Purchase

profile
Işık
Samsung
April 14, 2025 4:15 pm
11

On 24.11.2024, we purchased a Samsung TV (model QE55S90) from the MediaMarkt store as part of a ₺5000 gift card campaign and paid the full amount. However, the Ininal card we received arrived empty. We were later informed that only ₺2750 could be loaded onto it. They sent a second card, and the plan...

I Didn't Get Promised Cash Card Payment With Samsung S95B TV

profile
Burak
Samsung
May 24, 2023 11:20 am
25

I purchased a Samsung S95B 65-inch television from the Teknosa store at Mall of Istanbul in December 2022. The sales representative informed me about a cash card campaign worth 3750 TL that came with the television. I filled out the form for the campaign before January 15th, and the cards were deliv...

Report a Similar Issue