Habbo Fails to Address Repeated Player Harassment Reports

I have been playing Habbo for many years, and I have been experiencing very serious problems involving a person who uses the name “A*** Ü***” and the in-game usernames A***2111 and azat996. According to what I have witnessed and the evidence available to us, this person has been targeting girls and children in the game for years and harassing various users in a Discord server called “zyon,” which is reportedly used to target and expose individuals.

There are also allegations that this person obtains people’s personal and family information through illegal online panels and uses that information to expose and threaten users in the game. In particular, the person allegedly attempts to intimidate users by referring to their family information and uses these details to put people under pressure. These types of incidents reportedly continued periodically from 2019 through 2024, with threats and exposure becoming an ongoing issue.

The situation has allegedly gone beyond the game and extended into real life. This person has reportedly claimed to have gone to some users’ home addresses and entered their homes without permission, taken photographs of their homes, and used those images as Discord profile pictures. These alleged actions have been used to further intimidate users, placing particularly young and vulnerable players under serious psychological pressure.

There are also allegations that a person identified as A*********, who is reportedly a member of the game staff, as well as former ambassadors A*** B**** and M******* A*** G*******, were aware of these incidents and may have been involved in them. Despite these matters reportedly being brought to ambassadors and staff members, no meaningful action appears to have been taken, and the individual has allegedly continued these behaviors.

Although we have evidence from both the game and Discord documenting these incidents, we previously reported the situation to Habbo's official customer support in 2024 and submitted the available evidence. However, no disciplinary action was taken and we did not receive a satisfactory response. This lack of action has allowed the reported problems to continue and may be placing children and other vulnerable users at greater risk.

I request that Habbo management urgently investigate the allegations concerning the person using the name “A*** Ü***,” thoroughly review the allegations involving ambassadors and staff members, and take appropriate action against any accounts found to have violated the rules, including permanent removal where warranted. I also ask Habbo to address any security vulnerabilities that may allow users’ personal information to be exposed or used for harassment. Given that Habbo is particularly popular among young people and children, I expect much stronger and more transparent measures to protect user safety, privacy, and security.