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Samsung A36 Constant Charging, Mic, Vibe Failures

October 8, 2025 10:01 AM40

I bought my Samsung A36 about four months ago and have been experiencing constant charging, vibration, and microphone issues for the past month. I haven't sent it in for repair yet, but the problems persist and are seriously disrupting my daily use. Although my phone is still under warranty, when I contacted Samsung customer service, they only suggested sending it in for repair. However, the constant malfunctions of a brand-new device so quickly, forcing me to send it in for repair every time, has been a real inconvenience. I don't want to send it in for repair and be left without a phone for weeks. Therefore, I'm requesting a refund from Samsung for my device. It's unacceptable for a brand-new phone to develop so many problems in such a short time.

October 11, 2025 9:02 AM (2 days after complaint)

Dear customer, We were unable to reach you because you did not share your contact information. You can reach our live support lines. Kind regards, Samsung Electronics Turkey

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