Samsung A23 Won’t Accept My Correct PIN and Locks Me Out for 24 Hours

September 17, 2024 9:26 AM68

I’ve been using a Samsung A23, and lately, it’s been throwing warnings at me about too many unlock attempts, even though I haven’t been trying to unlock it any more than normal. I can't believe it, but my phone won't accept my PIN anymore, and I've been locked out for nearly five days now. The phone only lets you try once every 24 hours, and it's just making everything more frustrating. I checked Xolvie and noticed that I'm not alone in facing this issue; others are dealing with it too. I'm positive I'm inputting the right PIN, so this has to be a software problem. I really hope Samsung steps up and sorts this out quickly because it's super frustrating not being able to use my phone. I’m on the edge of my seat waiting for an urgent fix.

September 17, 2024 1:40 PM (4 hours after complaint)

Dear Customer, You can share your phone number and full name in the reply field so that we can contact you. Our solution center will reach out to you shortly. Best regards, Samsung Electronics Turkey

Sema
September 17, 2024 2:08 PM

Isn't the message I wrote here visible to everyone? Why should I share my name, surname, and phone information publicly?

Sema
September 17, 2024 2:14 PM

Why would I share my name, surname and phone number in a public environment? Can't you get this information from xolvie?

September 18, 2024 9:34 AM

Dear Valued Customer, You can share your phone number and full name information in the reply section so that we can contact you. Our solution center will reach out to you shortly. Best regards, Samsung Electronics Turkey

September 20, 2024 10:24 AM

Dear valued customer, We were unable to reach you because you did not share your contact information. You can reach our live support lines. Best regards, Samsung Electronics Turkey

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