I am a Samsung Galaxy A32 user. I have been logging in with my fingerprint for a while. I have not used the pattern of my phone for a long time. Recently, when my phone ran out of battery and turned off, I had to use a pattern to turn it back on, but since I couldn't remember the pattern and made incorrect entries, it remained locked for hours. I realize that this is a necessary and important security in case the phone is stolen or lost. The problem is that the phone is my own and I can prove it, and that's why no solution has been found other than completely deleting the information on my phone. In my conversations with Samsung officials, 'Unlock, backup, receive calls and messages features have been discontinued for security reasons as of December 4, 2023.' They made a statement as follows. However, as the owner of the phone, why can't any other solution be offered other than deleting all my information because of the pattern I don't remember? I don't understand why they can't unlock a phone that can be unlocked online even with Find My Phone until December 4, 2023. I request that they enable me to unlock my postpaid phone, where my fingerprint is registered, by bypassing pattern security without deleting the information on it.
I had a ghost screen (aftermarket screen) installed on my Samsung A32. After the replacement, my fingerprint sensor stopped working properly. I tried deleting and re-registering my fingerprints, but now it won’t recognize my fingerprint at all. Using the phone without fingerprint authentication is ...
I am using a Samsung Galaxy S24 FE, and I have discovered a serious security issue with the fingerprint reader. On December 11, 2025, at around 4:20 PM, my friend—whose fingerprint is absolutely not registered on my phone—was able to unlock my device using his own fingerprint. After this initial inc...
On February 13, 2025, my Samsung A32 received a software update, and immediately after, my phone stopped accepting my password. I keep getting an "incorrect password" error, even though I am entering the correct one. This issue has completely locked me out of my phone, and I can no longer access an...
I’ve been using a Samsung A23, and lately, it’s been throwing warnings at me about too many unlock attempts, even though I haven’t been trying to unlock it any more than normal. I can't believe it, but my phone won't accept my PIN anymore, and I've been locked out for nearly five days now. The phone...
I am using the Samsung A32 and have encountered a major issue with the Secure Folder feature. I forgot my password, and there is no "Forgot Password" option or any alternative way to reset it. Each time I attempt to enter the password, the phone simply prompts me to wait for 30 seconds or 2 minutes,...
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