I purchased a Samsung 65" Q70D 4K TV, but I immediately experienced frequent signal loss. When I contacted customer service, they dismissed the issue, telling me to check my satellite connection. I had a technician inspect it, and no issues were found.
Eventually, Samsung took the TV for testing, and after a few days, I was informed that the unit would be replaced. I was hopeful that the new TV would work correctly, but unfortunately, the same problem persists—the signal still cuts in and out randomly.
I am now planning to contact Samsung's headquarters and demand an upgrade to a higher model. If they do not resolve this issue, I will take legal action and file a claim with the Consumer Arbitration Court. A high-end TV should not have these persistent problems, and I expect a proper solution from Samsung.
Dear Samsung Customer Service, I am writing to address the serious issues I have encountered with the Samsung 65QN90D model television purchased from www.samsung.com and to request a resolution. I regret to inform you that the television was delivered with a damaged box, and during the installation ...
I am extremely frustrated with my Samsung 55QN85D television. The voice command function simply does not work. For the past two days, I have been calling Samsung customer service. Each time, they promise that a remote connection will be established to solve the issue — but no one has called, no one ...
I’ve been a loyal Samsung customer for years, always trusting the brand for its quality—but this time, I’m truly disappointed. I purchased the Samsung QN700B 65-inch TV, and shortly after the warranty expired, the remote control stopped working completely. It’s frustrating that such a key component...
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