5
Resolved

Samsung 65" Q70D 4K TV Signal Issues Persist Even After Replacement

February 15, 2025 4:47 PM37

I purchased a Samsung 65" Q70D 4K TV, but I immediately experienced frequent signal loss. When I contacted customer service, they dismissed the issue, telling me to check my satellite connection. I had a technician inspect it, and no issues were found.

Eventually, Samsung took the TV for testing, and after a few days, I was informed that the unit would be replaced. I was hopeful that the new TV would work correctly, but unfortunately, the same problem persists—the signal still cuts in and out randomly.

I am now planning to contact Samsung's headquarters and demand an upgrade to a higher model. If they do not resolve this issue, I will take legal action and file a claim with the Consumer Arbitration Court. A high-end TV should not have these persistent problems, and I expect a proper solution from Samsung.

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