Dyson

On March 22, 2026, I purchased a Dyson V15 Detect™ Absolute (Prussian Blue/Copper) vacuum cleaner from Dyson with order number 910904237977. As we do with all delivered products, we recorded the unboxing process on video. Before even plugging the device in to charge, we noticed that we could not pro...

I have been using my Dyson V15 Detect vacuum for approximately 10 months, and as of last night, a serious issue has developed with the trigger mechanism. The trigger either feels loose or gets stuck, making it impossible to use the device properly. When I contacted Dyson customer service about this...

I purchased a Dyson V11 vacuum cleaner via Trendyol from Dyson’s official seller for approximately ₺25,000. I live in Konya, Turkey. Shortly after receiving the product, within just three days of use, the vacuum head broke on its own. After researching the issue, I saw that many users have reported ...

About 9 months ago, I bought a Dyson Big Ball Absolute 2 corded vacuum cleaner in Turkey through Hepsiburada from Dyson’s official online store. In March 2026, while vacuuming my carpet under completely normal conditions, the main floor head suddenly broke. This clearly indicates a defect in a relat...

On February 25, 2026, I purchased a cordless vacuum cleaner and a PH05 air purifier from the Dyson store in Ankara Kentpark. After bringing the products home and testing them, the vacuum cleaner worked without any issues, but the air purifier did not function at all. After contacting Dyson service,...

I received my Dyson Airwrap 2X device by delivery on March 11, 2026, and it was defective from the very first day. When I opened the box, I noticed that all of the attachments were scratched. In addition, while using the device, it suddenly stops while in my hair and does not restart immediately. Re...

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About one year after purchasing my Dyson V15 vacuum, I started experiencing an issue where the device would shut off on its own while in use. At first, this happened occasionally, but now it occurs almost every 25–30 seconds, and the device’s memory resets each time, making it impossible to use the ...

I purchased a Dyson V16 vacuum cleaner from a store in November, at the time when it was first released and there was no ongoing campaign. Today I saw that there is a current campaign for the same product and that two different pieces of equipment are being given as gifts with it. As someone who has...

I have been using a Dyson V12, purchased in Turkey in July 2023. Last week, the bellows component, which is a flexible and continuously moving part, lost its functionality. Considering the overall quality perception of the product and the expected level of durability, it is worrying from a user pers...

I purchased a Dyson Big Ball Absolute 2 vacuum cleaner from the Dyson store on Trendyol on 13.02.2026, and the product was delivered to me on 16.03.2026. On 17.03.2026, while using the device in a normal and careful way, the end of the telescopic connection pipe came off from its place and the vacuu...

I am experiencing a serious problem with the flexible/hinged attachment designed for cleaning under sofas, which I use with my Dyson V12 vacuum cleaner. This attachment has only been used for its intended purpose, that is, to clean hard-to-reach areas such as under the sofa. Despite the absence of a...

I purchased a Dyson Big Ball Absolute 2 vacuum cleaner from the Dyson store on Trendyol on 12.03.2026. During only the second time I used the device, the white part inside the pipe cracked and the pipe came off in my hand, which I find completely unacceptable for such a new and supposedly high-quali...

I purchased a spare part and a maintenance (care) package from Dyson’s website about a week ago. After my purchase, I contacted Dyson customer support via WhatsApp to ask how I should deliver my product for maintenance. During this conversation, I clearly stated that I did not want to send the produ...

I recently purchased a Dyson V15 Detect Absolute vacuum cleaner in April 2025 from the Electronet store located in Alexandroupoli (Dedeağaç), Greece. We had just started using the device when the red gasket inside the dust bin came off and it is not possible to put it back in its place. Because of t...

I purchased a Dyson V15 cordless vacuum cleaner directly from Dyson’s official website, and the product is still under warranty. For the past three months, I have been experiencing a recurring issue with the dust bin component, specifically the section with the red strip, which keeps coming off. I...

I have a Dyson V15 Detect Total Clean vacuum cleaner which I purchased from MediaMarkt. For the last three days, the device has been stopping automatically during use, which makes it impossible to use it properly. To solve the problem, I have already cleaned the machine thoroughly and changed the fi...

On 08.10.2025, I purchased a Dyson V12 cordless vacuum cleaner from the Dyson authorized dealer located in İzmir Hilton AVM for ₺26,999.00, invoice number B012005001069504. During the purchase, it was expressly emphasized that the product was very durable, that all of its parts were made of unbreaka...

I purchased my Dyson Airstrait device from Dyson Türkiye with the invoice dated 21.01.2025, and the product is still under warranty. Despite this, I have been seriously aggrieved throughout the process and at this point I feel as if I am being mocked. My invoice number is B012025000069643. When I re...

I purchased a Dyson V15 Detect cordless vacuum from dyson.com.tr in Türkiye, and shortly after I started using it, the machine began to stop working by itself. After about 10 seconds of use, the vacuum shuts off, which makes it impossible to use it properly. I contacted Dyson customer service about ...

I purchased my Dyson V10 vacuum on June 21, 2023, and recently experienced a break in the tube locking pin. Although the issue is simply a small plastic pin that broke, I was told that the part is not sold separately and that I would need to purchase the entire tube assembly again. This situation c...

I purchased a Dyson V15 vacuum cleaner from the Hilltown shopping mall in İzmir, Turkey. The device is still within the warranty period, and I have the relevant documents and invoice. However, on 21.02.2026 the battery suddenly stopped charging and the device became unusable. Due to this problem, I ...