I purchased a Samsung air conditioner three years ago, and if only I hadn't. It never heated up properly, continuously malfunctioned, and the constant part replacements extended right up to the end of the warranty. After the warranty expired, it broke down twice more. They couldn't fix it, so they finally uninstalled the unit and took it to Samsung's workshop, where it still couldn't be repaired. They claimed a replacement would be provided. If they demand payment, I can never accept. I'm ready to take legal action if necessary. I am utterly dissatisfied with the product. We're freezing at the moment.
I purchased a Samsung refrigerator, and it broke down in less than two years, it’s no longer cooling. The service team visited twice, on April 12 and 14, and confirmed that there was a gas leak that couldn’t be repaired. They said a replacement unit would be sent, but we’ve been waiting ever since. ...
I bought a Samsung air conditioner and called what I thought was their authorized service to have it installed. They told me when they would be there but didn't show up. When I asked for a second appointment, they finally showed up, but the pipe they put in was cracked. The next day, they came back ...
I previously filed a complaint regarding a malfunction in my Samsung refrigerator on September 13, 2023. Unfortunately, the same error occurred twice more after that incident. On December 13, 2023, I initiated another service request due to the recurring issue. The service representative, who arrive...
I bought a Samsung refrigerator in 2021, and it stopped cooling after a year. I had to contact customer service, and it turns out that these kinds of problems are common with Samsung. They assured me that they would replace it if it happened again. I can't even use my Samsung fridge right now, and t...
I have a Samsung washing machine and since 2018, the first year I bought it, it has been serviced 3 times and it has been repaired on site. It was repaired and followed up on site 2 times, and because the problem was not resolved, they took the machine to the service. As a result, it stayed in the s...
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