In September 2020, I bought a Samsung e50tu8000uxtk TV, and in October 2021, I noticed some lines on the screen. I contacted the service center, and the panel was replaced. I began to notice the same lines again in December 2022, but I wasn't sure if it was the same problem. The lines became more visible by January 2023, and I contacted Samsung. They were highly helpful and understanding, but the solution they proposed was quite costly. They claimed they could fix the problem for 8,590 TL with a 50% discount, for a total of 4,295 TL. The problem is that this TV has had the same issue twice now, and it appears to be a recurring issue with this model. The product is faulty, and this should be acknowledged. I already paid to have it repaired, but now that the warranty has expired, I'll have to pay again. It's annoying because I didn't buy this television to have to pay for panel repairs every year. And why didn't they provide a warranty when they replaced the panel? Except for the motherboard, replacing the panel is the same as replacing the entire TV. I've seen other people complain about this issue online, so I'm not alone. I just want Samsung to admit that they are selling a defective product.
I bought a SAMSUNG UE50TU8000UXTK model television on 18.12.2020 for a higher price, thinking that I could use it for many years. Shortly before the 2-year warranty period expired, horizontal lines began to appear on the TV screen. When I called SAMSUNG customer service, they created a fault report....
As a customer who purchased a Samsung television (model 50tu8000) on February 2, 2021, we can say that our experience with the company has been less than satisfactory. The TV worked fine until the warranty period expired, at which point it began to turn on and off erratically, eventually refusing to...
On September 14, 2020, I bought a 50AU8000 series Samsung TV from a seller who came highly recommended. After a year, there were lines on the screen, so they replaced it because it was still under warranty. But the panel on the second TV, which was a better model, burned out after only a year and a ...
In October 2022, my Samsung UE58TU7000UXTK model TV, whose warranty had ended, had a problem with its second panel. We were told by the service that the cost to replace the panel would be 10,500 TL. Even though we used the TV carefully and trusted the brand's reputation and durability, it let us dow...
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