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My Samsung QLED TV Screen Issues

May 1, 2024 10:57 PM37

Last year, my Samsung QLED television screen failed, and because they didn't have a replacement panel, I paid an additional cost and received a new set. Around April 15th, the screen on this television went out. They first said it was the motherboard, then the screen itself. It's been over 20 days without a television, and I'm making do with a little one. When people around me learn about the problem, they mock me and urge that I get rid of my Samsung TV. There has been no reaction yet, and I am demanding a replacement for my television series. This is the second time this problem has occurred with the same group of products. To ensure customer pleasure, I seek a replacement with a new TV series.

May 2, 2024 2:09 PM (15 hours after complaint)

Dear Customer, First of all, thank you for choosing our company. Our complaint resolution center will contact you regarding your application. You can convey any information, suggestions, opinions, and solution requests related to our products and services through the contact us section and our call center. Best regards, Samsung Electronics Turkey

Yunus
May 4, 2024 2:40 PM

Unfortunately, no one from Samsung has contacted me about my complaint.

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