Samsung QLED TV Screen Issue and Customer Service Fiasco

I bought a Samsung 65Q80B QLED TV, which broke down, and the service team said the motherboard was faulty. Even though I requested a replacement, they repaired it and returned it. Three months later, it broke again with the same motherboard issue. I again asked for a replacement, but they repaired i...

I’m deeply disappointed in my Samsung QLED TV. After the warranty expired, a thin black line suddenly appeared in the center of the screen. Shortly afterward, a white horizontal line formed at the bottom, and now the entire screen has gone completely black. I bought this TV based on Samsung’s strong...

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About 2 years ago, I bought a 55'' QLED TV from Samsung. The most important reason I chose Samsung was that the brand was good, including after-sales service, and that I could use it for many years. The device warranty has ended up for about 1.5 months ago, and today I had a problem with my device. ...

I purchased my Samsung 65Q80BA TV on August 22, 2022, and just recently, on September 5, 2025, the screen failed completely. When I turned it on, there was sound but no picture. A Samsung service technician inspected it and explained that the LED panel had burned out and the mainboard also needed re...

I bought a Samsung television, but the LEDs started to malfunction right away. We asked for a new television, but Samsung insisted on replacing parts. After replacing the LED, we restarted using it, only for the main board to burn out. We requested a new TV once more, but Samsung chose to replace an...