I bought a Samsung 65Q80B QLED TV, which broke down, and the service team said the motherboard was faulty. Even though I requested a replacement, they repaired it and returned it. Three months later, it broke again with the same motherboard issue. I again asked for a replacement, but they repaired it and gave it back. Now, just four days before the warranty expired, the TV broke down once more, and they said they would replace the motherboard and return it again. I clearly stated I wanted a replacement, but their response was, “Your warranty has expired, we can’t replace it, only repair it.” Despite requesting a replacement while it was still under warranty, they refused, and now they use the warranty expiration as an excuse. How can a TV have a motherboard failure three times? What a waste of money.
Ever since I purchased my Samsung QLED TV, a white line kept appearing and disappearing on the screen. Upon contact, they diagnosed a faulty mainboard. Despite its recent purchase, I agreed to repair, but even after replacing the mainboard, the issue persisted. They decided for an exchange, only to ...
I purchased my Samsung 65Q80BA TV on August 22, 2022, and just recently, on September 5, 2025, the screen failed completely. When I turned it on, there was sound but no picture. A Samsung service technician inspected it and explained that the LED panel had burned out and the mainboard also needed re...
In May 2023, I purchased Samsung's 65QN 700B 8K model TV. When buying a product, especially such a crucial one, you research and choose a brand you trust. However, in December, a static noise started coming from the TV even when it was turned off, audible even from across the room. I contacted the s...
I purchased a Samsung Frame 65 TV in January 2023. Around the 8th or 9th month of use, the remote started lagging. When I contacted customer service, they sent a replacement, but that remote also broke down after 5-6 months. I called again, and another remote was sent. However, when the third remote...
I bought a Samsung Q70T 65" TV from Media Markt-Levent on February 11, 2021. Unfortunately, the TV broke down on March 11, 2023, exactly one month after the warranty had expired. The screen went blank, and I was left with a useless device. I had made a warranty extension when I bought it, but the co...
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