My Samsung freezer is not working properly, which is causing a bad smell in the fridge. It has been two days and I still haven't received any service. I've called customer service ten times, but all they do is keep sending me generic urgent emails. They don't know when the service will come, and they can't even give me the contact information for the service team. They don't even know if the service will come today, and they can't even give an idea of when it might arrive. I've been stuck at home for two days, and all my frozen vegetables and meat have spoiled. I'm never gonna buy Samsung stuff again.
After ten months, it started acting up and causing me a lot of trouble. I kept requesting a replacement, but this tech service was useless. It aggravated me. The fridge was fixed and returned to us, but the problems continued. It failed two months later. This issue messed up my chronic illness. My f...
I purchased a Samsung refrigerator, and it broke down in less than two years, it’s no longer cooling. The service team visited twice, on April 12 and 14, and confirmed that there was a gas leak that couldn’t be repaired. They said a replacement unit would be sent, but we’ve been waiting ever since. ...
For the past three days, my Samsung refrigerator hasn't been cooling at all, even though I've had it for two years. The device has been giving me a 10/e error code, and I quickly told someone about it. A service request was made, but no technician has come to fix the problem in the three days subseq...
I bought a brand-new Samsung refrigerator about a month ago. The repairman came, set it up, and left, telling me that it would start cooling in two to three days. But, much to my disappointment, neither the freezer nor the fridge was working. I called the store right away, and they sent the service ...
I must share my harrowing experience with Samsung appliances. We all think Samsung is great until we make a purchase. After-sales support is non-existent. My 6-year-old Samsung refrigerator broke down on Friday, July 7, 2023. I immediately contacted their call center, pleaded countless times, and ma...
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