The refrigerator gave me an E10 error just 2 months ago. All my food, even the ones in the deep freezer, went bad. Plus, since this happened during the holidays, I couldn't get a service appointment until 2 days later. How am I supposed to recover from this and get compensated for my losses? My previous Beko product lasted for a solid 18 years, but Samsung let me down in just 2 months. It feels like they're disrespecting us by dragging out the repair or replacement process for 30-45 days. I don't want a repair for a product that malfunctioned in less than 2 months. If you can't replace it within 3-5 working days, I want a refund. Up until now, Samsung was always my go-to for TVs, and I even gifted my dad a Samsung laptop. But from now on, Samsung won't be on my list of preferred brands. I'll have to tell my friends about this and advise them against choosing Samsung.
For the past three days, my Samsung refrigerator hasn't been cooling at all, even though I've had it for two years. The device has been giving me a 10/e error code, and I quickly told someone about it. A service request was made, but no technician has come to fix the problem in the three days subseq...
My Samsung freezer is not working properly, which is causing a bad smell in the fridge. It has been two days and I still haven't received any service. I've called customer service ten times, but all they do is keep sending me generic urgent emails. They don't know when the service will come, and the...
After ten months, it started acting up and causing me a lot of trouble. I kept requesting a replacement, but this tech service was useless. It aggravated me. The fridge was fixed and returned to us, but the problems continued. It failed two months later. This issue messed up my chronic illness. My f...
On August 7th, we had our brand-new Samsung refrigerator installed. We noticed that its contents were melting soon after, so we called the service on August 23rd. When the technician arrived, he stated that the motor was not working properly. They promised to create a replacement request and promise...
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