I Faced Motherboard Failure on My Samsung S22 Ultra After Update

Just three years ago, I purchased the Samsung S22 Ultra at a premium price, trusting the brand’s reputation and quality. However, after the most recent major software update, the phone became practically unusable due to constant lagging and performance issues. Thinking it was a temporary bug, I took it to an authorized Samsung service center, only to be told the motherboard had failed, and I would need to pay ₺16,000 for repairs.

A motherboard failure in a flagship device that is barely three years old is absolutely unacceptable. This is clearly a manufacturing or software-induced defect, not user damage. Yet, Samsung refuses to take responsibility and expects me to pay for a fault that shouldn’t exist in the first place.

I now can’t use the phone at all, and Samsung's lack of support has made it clear to me that I will never purchase another device from them again. I want everyone to know what happened so they can make an informed decision. Samsung must own up to this widespread issue and offer free repairs or replacements for affected users. I demand a full resolution and expect Samsung to contact me immediately.