I purchased a pair of Salomon SUPERCROSS 4 GTX shoes on December 18, 2024, and in less than four months, they’ve already started to fall apart. The right shoe has opened up around the ankle, there’s a tear on the inner side of the left shoe, and the left shoelace was defective from the start.
These aren’t minor cosmetic issues—the stitching on the upper part has come loose, and it’s clearly a structural failure, even though it hasn’t yet torn all the way down to the sole.
I sent the shoes in for warranty inspection, expecting a replacement or repair. But I was told that the damage is not due to a manufacturing defect, and my request was rejected.
It’s baffling. I own another pair of athletic shoes from a different brand that still look brand new after three years, yet my ₺ worth Salomon shoes look destroyed after less than 4 months—and they weren’t even worn daily.
On 05/04/2024, I purchased a pair of Salomon Speedcross 4 GTX shoes from Athletic Zone. After just five months of light use (about once or twice per week), the inner heel support on the right shoe tore, and there’s noticeable wear on the left shoe as well. I sent the shoes to Athletic Zone for inspe...
In March 2024, I purchased a pair of Salomon Ultra 4 shoes from Olimpiyat Spor for ₺6,900. I wore them only two days a week, under normal conditions. However, within the first week, the heel lining started to tear. I sent the shoes in for inspection, but the response I received was, “Not a manufactu...
In July 2024, I purchased a pair of Salomon Speedcross 6 shoes, expecting durability and premium quality. However, within just six months, the entire sole wore out completely, making them practically unusable. The rest of the shoe remained in perfect condition—no tears, no loose stitching—yet the so...
I purchased a pair of Salomon Alphacross 5 Gore-TEX shoes on November 23, 2023, for ₺4,499, and now I deeply regret my decision. Both shoes developed tears in exactly the same location—a clear sign of a manufacturing flaw. This isn’t normal wear and tear, and it's highly unlikely for two shoes to t...
I purchased a pair of Salomon shoes in December 2023, expecting high quality and durability. After only five months of normal use, the left shoe developed a tear on the upper part (as shown in the attached photo). Despite the shoes being under a two-year warranty, I returned them to the store on Aug...
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