Sahabet Canceled My Withdrawal Claiming IP Issue Without Proof

On October 6, 2025, I submitted a ₺500 withdrawal request through Sahabet using the bank transfer method. However, my withdrawal was canceled without any valid explanation, with the only reason given being an “IP-related issue.” The full amount was never transferred to my account.

When I contacted customer support, they repeated the same vague response — saying my transaction was canceled due to an “IP issue” — but offered no further clarification. I’ve never experienced a problem like this before, and my account has no record of any rule violation. My username is EC*[email protected]
**.

I request the immediate refund of the ₺500 that was withheld without justification and a clear explanation regarding why my withdrawal was canceled. This situation has caused unnecessary frustration, and I expect Sahabet to resolve it as soon as possible.