It's disheartening to encounter such resistance from Rug Doctor, especially considering the trust I had placed in their products. their cleaning solution caused damage on my carpet, it’s not big as I was being careful where I used it but still, it’s defective now. they should be transparent about any potential risks associated with their products, particularly when it comes to using them on delicate surfaces, on last month, I rented a Rug Doctor cleaner with an upholstery attachment to freshen up my living room carpets and sofa, which I couldn’t because it happened right after I started cleaning, despite explaining the situation, they adamantly refused to take responsibility, attributing the damage to user error.
I recently purchased a Miele vacuum cleaner, expecting premium performance based on the brand’s strong reputation. However, my experience has been very disappointing. I have only used the vacuum three times so far, mostly in carpet mode, and each time it has been an exhausting struggle. Vacuuming ca...
I bought a Karcher SE5 Upholstery and Carpet Cleaner on February 22, 2025, and it was defective right out of the box. From the very first moment I tried to use it after unboxing, the water spraying system was faulty. Instead of spraying water when I pressed the trigger, it just leaked directly out, ...
The Miele stick vacuum I purchased hasn’t vacuumed my rug properly since the first use. The brush on the head doesn't rotate at all. When I requested a return, they rejected it by saying the vacuum functions properly—it just doesn’t vacuum my rug. However, they never warned me beforehand that it mig...
I experienced a leak with my Arçelik dishwasher, so I decided to send it in for service. They sent it back claiming the issue was resolved, but the same problem occurred again, and this time it damaged my carpet. Additionally, the dishwasher has begun to show signs of rust. It's not only this produc...
every time I try to clean my couch or carpets, the vacuum just stops working. I couldn't believe it, so I sent it back to Dyson to fix it. They said they took care of it and that everything was good. But, to my disappointment, the same issue happened again on the same day. I gotta reach out to some ...
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