From May 12-19, 2024, my group of six joined Royal Caribbean’s Oasis of the Seas Western Mediterranean Cruise, booked vi...a Setur. We were promised Turkish-speaking tour guides for the land tours, which we purchased for €350 per person (a discounted rate for full tour participation). Unfortunately, th
From May 12-19, 2024, my spouse and I enjoyed a cruise aboard Royal Caribbean’s Oasis of the Seas, visiting Spain and It...aly. While the ship and itinerary were excellent, the private land tours we paid €700 for fell far short of expectations. The guide was unprofessional, inattentive, and unqualified
From April 7-14, 2024, I joined Royal Caribbean’s Oasis of the Seas Eastern Caribbean cruise. While most of the experien...ce was delightful, the final days were ruined by a shocking issue. I purchased a bag for $2,750 as a gift for my spouse, only to realize it was used. When I tried to return it with
I joined Royal Caribbean’s Far East cruise starting on February 15, including land tours in Vietnam and Singapore. Howev...er, the experience was disappointing. In Vietnam, we learned onboard that the highlight, Nha Trang, was canceled, leaving only Ho Chi Minh City, which offered little of interest—ju
I contacted Royal Caribbean Türkiye customer service at 0216 359 82 22 regarding a concern about my paid trip and was me...t with a rude and dismissive attitude from a representative named B****. Instead of receiving assistance, I encountered disrespectful and unprofessional behavior, which I find comp
