Roborock S7 Mop Bracket Loose

I bought the Roborock S7 robot vacuum exactly one year ago, and I deeply regret it now. For the past month, I’ve been stuck in a nightmare of constant issues and zero support. The device has already been sent to a technician twice because I couldn’t even reach the official service center. So far, I’...

I bought the Roborock S7 robot vacuum, and it began malfunctioning within the first week. I sent it to the service center for warranty repairs, and it was returned after being repaired. It has since broken down again, and it no longer holds a charge, cannot locate the charging dock, and even shuts d...

I sent my Roborock H7 cordless vacuum cleaner to the authorized service center, and when it was returned, I immediately noticed that the entire dustbin had been replaced without informing me. Not only that, but the motor suction power was significantly weaker than before. On top of that, the main br...

I purchased the Roborock S8 Pro Ultra robot vacuum and I’ve been experiencing constant malfunctions since the day I bought it. Although the device is under warranty, I previously sent it to service due to a water leakage issue from the bottom. The service claimed the necessary repairs had been made ...

I purchased the Roborock S8 Pro just one month ago after hearing so many positive reviews. I truly believed I was buying a top-tier product. However, on the 25th day of use, the plastic brush guard in the main brush compartment broke on its own—without any misuse or damage on my part. What’s even m...

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