I purchased the Revlon One-Step Volumiser on January 13, 2024, and had been using it regularly for about five months without any issues. However, on June 1, while using the device, I noticed the motor started running at a much lower volume than usual, and a burning smell began to come from the unit. Out of concern for safety, I immediately stopped using it.
Today, I gave it another try, hoping it was a one-time glitch, but the same symptoms occurred—weak motor noise and that same unpleasant burning odor. This clearly indicates a serious internal fault.
I emailed the Revlon after-sales support team twice but never received a response. I find it unacceptable that there’s no communication, especially for a well-known brand. I expect a proper resolution—whether it’s a full refund, a replacement device, or a repair covered under warranty.
I bought the Revlon RVDR5222 One Step Volumizer hair styler from Trendyol with invoice number ABY2024000019136, dated February 28, 2024. I've only used this product about 4 times in total throughout the year, and I always stored it properly. However, during my most recent attempt to use it, the devi...
I purchased the Revlon One Step Volumiser Hair Dryer and Styler – Apricot Color (model RVDR5222AE) through Trendyol from the Revlon Hair Tools Türkiye seller. After only three uses, the device suddenly started emitting smoke and completely stopped working. I wasn’t even using it for a long time—just...
On September 23, 2024, I purchased the Revlon RVDR5292 Style Booster hair dryer (product no. 1236653) from Media Markt Ankara 1 – Optimum, along with a device protection plan (contract no. 00347.1194285). As soon as I got home, I opened the product to test it. During use, I was shocked by how loud t...
I purchased the Revlon 3-in-1 Hair Styler from Revlon Hair Tools Türkiye via Trendyol. When it was delivered, I opened it for the first time today to test it out—and immediately noticed serious issues. The attachment heads didn’t lock in place properly, the motor emitted a strong burning smell, and ...
I ordered the Revlon One Step Hair Dryer and Styler from Trendyol, trusting their platform and return policy. The very next day after receiving it, I requested a return because I changed my mind. I never used the product—I only opened the box to inspect it. However, Trendyol rejected my return solel...
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