On September 23, 2024, I purchased the Revlon RVDR5292 Style Booster hair dryer (product no. 1236653) from Media Markt Ankara 1 – Optimum, along with a device protection plan (contract no. 00347.1194285). As soon as I got home, I opened the product to test it. During use, I was shocked by how loud the noise was—far louder than expected for a product like this. It was disruptive and uncomfortable.
When I compared the device features with what the sales representative had told me, I realized I had been misinformed during the sale. I returned to the store the very next day to explain my dissatisfaction. Instead of offering a return or replacement, they said they would send it to service. I had just bought this device—why should it be sent to service the next day?
Media Markt refuses to take ownership of the issue. I bought a brand-new product and was instantly let down by its quality and inaccurate sales representation. I am requesting a full refund for the amount I paid. I ask that this issue be resolved immediately.
I bought a Revlon hair styler from Media Markt and had concerns about its performance from the start. Before completing the purchase, I specifically asked the customer representative if I could return the device if I wasn't satisfied with how it worked. I was clearly told “Yes, you can return it if ...
I purchased the Revlon One Step Volumiser Hair Dryer and Styler – Apricot Color (model RVDR5222AE) through Trendyol from the Revlon Hair Tools Türkiye seller. After only three uses, the device suddenly started emitting smoke and completely stopped working. I wasn’t even using it for a long time—just...
I bought the Revlon RVDR5222 One Step Volumizer hair styler from Trendyol with invoice number ABY2024000019136, dated February 28, 2024. I've only used this product about 4 times in total throughout the year, and I always stored it properly. However, during my most recent attempt to use it, the devi...
I purchased the Revlon 3-in-1 Hair Styler from Revlon Hair Tools Türkiye via Trendyol. When it was delivered, I opened it for the first time today to test it out—and immediately noticed serious issues. The attachment heads didn’t lock in place properly, the motor emitted a strong burning smell, and ...
I purchased the Revlon One-Step Volumiser on January 13, 2024, and had been using it regularly for about five months without any issues. However, on June 1, while using the device, I noticed the motor started running at a much lower volume than usual, and a burning smell began to come from the unit....
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