Renault Express Warranty Denials and Costly Repairs Frustrate Owner

I am writing to report the serious issues I have experienced with my Renault Express Van due to ongoing mechanical faults and an unresolved service process that began on December 16, 2024, at Karabük Elif Oto and has still not been properly resolved. My vehicle was first taken to the authorized ser...

I purchased a Renault Captur Icon 1.3 Mild Hybrid EDC 140Bg from the Bandırma Renault Dealer on 09/08/2023. To my dismay, when attempting to use the rear middle seat's safety belt for the first time, I discovered a flaw in the safety belt of the brand-new car. I promptly reported the issue to the de...

I took our Renault vehicle to the authorized service center, Çetaş Otomotiv, on the morning of October 12, 2023, due to the injection lamp warning. I was promised the car would be ready the same day by 5:00 PM, with an estimated cost of ₺4,500. A week later, they informed us that the engine was comp...

Renault Gaziantep service delivered the right front fender and front bumper parts as a result of the collision, the color did not match and the junction points of the bumper and the fender were swollen (opened from the nails). They admitted their mistake upon my warning, but they have not yet correc...