Renault Captur 1.3 TCe Battery Fault Light Ongoing Service Issue

40

I purchased a Renault Captur 1.3 TCe in February 2021 as a new vehicle, and since the first day I bought it, the battery fault light has been coming on. The warning does not stay on constantly but appears from time to time, and despite all my visits to service, the issue has never been resolved permanently. Starting from March 2021, I have been going to the authorized service at Samsun Aziz Atik dealership at least three times every year because of this battery fault light. Each time I take the vehicle in, they somehow turn the warning light off, but after a while it comes back on again. At the current stage, they are no longer able to turn the light off and the problem has become persistent, even though the vehicle has been showing this problem since it was brand new. Given that this chronic issue has been present from the first day and has not been permanently fixed despite repeated service visits over the years, I request a free battery replacement for my vehicle. I expect Renault and the Samsun Aziz Atik authorized service to resolve this problem definitively and to replace the battery without any charge.

Comments

Similar Complaints

Renault Captur Telematics Failure After Minimal Use

55

I purchased a 2022 Renault Captur 1.3 TCe as a used vehicle in September 2022. After using the car for a very short time...

Engine Damaged During Diagnostics? Renault Service Blames Customer

132

I took our Renault vehicle to the authorized service center, Çetaş Otomotiv, on the morning of October 12, 2023, due to ...

Renault Clio 5 Headlight Condensation After Warranty Expiry

89

I am the owner of a 2022 model Renault Clio 5 Joy and I would like to report a problem with the right front headlight. A...

Renault Clio 5 Headlight Condensation After Warranty Expiry
Renault Clio 5 Headlight Condensation After Warranty Expiry
Resolved

Renault Megane Air Conditioning Gas Problem

51

"As of today, Renault Headquarters and Ermat Authorized Service jointly resolved this issue, which I believe I was right about, and remedied my grievance free of charge. Just as we point out mistakes, we should also acknowledge correct behavior. I would like to thank Ms. Berfin at the headquarters and Ms. Havva Gül at Ermat Authorized Service for their attention."