Renault Captur 2021 Leaked Oil From Engine After Warranty Expired at 45000 KM

Renault Captur 2021 Leaked Oil From Engine After Warranty Expired at 45000 KM
Renault Captur 2021 Leaked Oil From Engine After Warranty Expired at 45000 KM
Fatih
Fatih
Renault
November 30, 2024 9:10 AM119

Ten days ago, my 2021 Renault Captur 1.3 TCE 140hp Mild-Hybrid alerted me with a "check oil level" warning. After parking, I observed oil leaking, so I brought the car to a reliable mechanic, where we examined it on a lift. I've discovered that oil is leaking from the engine compartment, which is worrying for a car with just 45,000 kilometers on it and has been used moderately. Regrettably, my car's warranty has recently expired, which complicates matters further. I anticipate that Renault Mais will step up and address this situation, as it's simply not acceptable for a vehicle of this age and mileage. I want to bring attention to my concern and encourage Renault Mais to help resolve the issue quickly.

December 2, 2024 11:12 AM (2 days after complaint)

Dear Customer, Thank you for choosing our brand. Our goal is to turn your experience into satisfaction as soon as possible. Feedback and requests from our customers are carefully evaluated within the scope of our quality standards. Your dedicated customer advisor will get back to you as soon as possible. Renault MAİS Customer Service 4446622

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