I have been using my Realme 12 smartphone for about a month, and throughout this period I have faced a persistent and frustrating mobile data connection problem. When I connect to the internet using mobile data only, the connection keeps dropping. The only way to restore it is to restart the phone, but even then, the issue reappears about an hour later.
My device is still under warranty since it was purchased less than a year ago. However, I have not yet sent it for service because I don’t have another phone to use in the meantime. To troubleshoot, I tried multiple methods including resetting network settings, restarting the phone, and reinserting the SIM card, but none of these fixed the issue.
I use Türk Telekom as my carrier, and there are no issues with my billing or network plan. This confirms that the problem lies with the phone itself rather than the operator. So far, I have not contacted Realme customer service or Türk Telekom about this matter.
I request Realme to provide a permanent solution for the mobile data connection problem. Whether it requires a software update, repair, technical service intervention, or even a full device replacement, I expect the issue to be resolved quickly so that I can use my phone reliably without constant interruptions.
I have been using my Realme 12 Lite for about a year, purchased from Turkcell, and recently I have run into a frustrating problem. For the past three to five days, every time I try to perform a software update, I receive the same error message: “Network connection error.” I tested this across multip...
I’ve been experiencing serious network issues with my Realme 12 Lite, even in locations where I previously had strong and stable signal using other phones. Initially, I assumed the issue might be related to my mobile operator, but after thorough testing in central areas — where reception is typicall...
I purchased a Realme 12 smartphone from MediaMarkt Mall of Istanbul on December 15, 2024, and ever since, I’ve been experiencing a highly frustrating issue. The phone randomly freezes for 5 to 10 minutes, becoming completely unresponsive. After that, it comes back to life on its own, but this isn't ...
I recently purchased a Realme 10 device and have been facing issues with mobile data usage dropping since the Android 13 update. This is impacting both my internet usage and work. As it's my first time using the Realme brand, I've been unable to find a solution to the problem. I've already reset my ...
I purchased my Realme 12 smartphone from Vatan on June 25, and since the first day, I’ve been experiencing constant lag and stuttering while watching videos and Reels on Instagram. The videos don’t freeze completely, but they never play smoothly — the playback keeps skipping and stuttering. On TikTo...
Comments