My Realme GT2 Pro developed the infamous green line screen issue, which is a known chronic problem that surfaces after Realme software updates. Despite this being widely reported by users globally, the company refuses to take responsibility—especially in Turkey.
After researching online, I found that Realme has offered free screen replacements for this issue in many other countries, even when the device is out of warranty. However, when it comes to Turkey, Realme is completely ignoring the problem. I visited the authorized KVK service center in Bakırköy, and since my warranty had expired, they told me the only option was a paid screen replacement for nearly ₺13,000. That’s outrageous, especially for a well-documented manufacturer defect.
Realme’s refusal to stand behind their product in Turkey is unacceptable. I will be taking this issue to the Consumer Arbitration Committee and will do everything I can to raise awareness. I deeply regret trusting this brand, and I will discourage everyone around me from purchasing any Oppo Realme products moving forward.
Realme must offer the same global support for Turkish customers and cover screen replacements caused by their faulty updates. It's time this brand takes accountability.
I bought my Realme GT2 Pro just over 2 years ago, and now two green vertical lines have appeared on the screen out of nowhere. This seems to be a common issue, as many other users have reported the exact same problem. Despite this being clearly a widespread manufacturing defect, I was quoted ₺11,000...
About 20 days ago, a green line suddenly appeared on the screen of my Realme GT2 Pro. After some research, I found that this issue is common worldwide among GT2 Pro models and usually occurs after a software update. When I contacted Realme service, they told me to take my device to the service and t...
I bought a Realme GT 2 Pro from the MediaMarkt store at Istanbul Forum, and from day one, the device has had serious overheating issues. On top of that, screen burn-in started appearing early on and has only gotten worse over time. It became so distracting and frustrating that I finally handed it ov...
I purchased a Realme GT2 Pro device from Teknosa on April 3, 2023. About five months ago, a thin vertical green line appeared on the phone screen, stretching from top to bottom on its own. I never dropped the phone and always used it with a case. The reason I am writing this complaint is that around...
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