The glasses I bought in March 2022 were sent to be examined within six months because there were scratches on them. As a result of the examination, it was determined that my product was faulty due to the company's fault. The same exact replacement of the product was approved. Then, it was stated that the exchange could be made to me at the price of a year ago, on the grounds that they did not have the product.
I bought a pair of Burberry sunglasses from Atasun Optik on January 17th. By April, I noticed numerous scratches on the frame, even though I had worn the sunglasses no more than twice. I requested a replacement, repair, or refund, and Atasun Optik sent the product for inspection on April 11th. The i...
Cracks occurred in the frames of my Rayban brand 4171 erika model glasses, which I bought from Elazığ Elysium AVM Atasun Optik on 06-01.2024, after only six months of use. It is incredibly surprising that I bought the glasses in the winter season and that there is such a deformation as a result of m...
My Ray-Ban glasses, which are under warranty, were sent in for inspection twice with the reference numbers INC1127896 and INC1138888, and both times they were returned on the grounds of “user error.” The stated reason for the return was that the glasses had been exposed to impact. However, as clearl...
November 11, 2023, I got this watch as a gift, and when I checked it out, saw that there was a dent in the frame. So, I tried to exchange it today, but they told me they couldn't do it because it had been a whole week since I bought it. Also, they said that they couldn't fix the problem within the c...
The shoes, which I bought under a 2-year warranty, had their edges and seams come undone within 6 months. I delivered them to your store in Kayseri Forum for examination with document number 1-265575 on May 30, 2023. In the message received on June 6, 2023, it says, "Dear customer, no production-rel...
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