My most recent check-up at Randox Health for my blood pressure was 5 months back. So on March 2nd, I tried to set up an appointment for a blood test at my place, but they told me they couldn't do it for a little while. So, I had to take my son to the clinic. But what I saw and how I was treated really made me sad. The clinic was packed, and I had to wait for around 1.5 hours before I was seen. It was total chaos inside. Everyone looked pretty bummed out, and things were a bit of a mess. On top of that, the staff was not up to par; I thought they would be more polished. We really need the authorities to step up and keep a closer eye on this clinic; it's just so disappointing.
Three days back, I got the flu and not feeling good, I went to see the doctor. The doctor asked for blood tests and some other tests to see if I required antibiotics. I went to the Randox Health clinic for some tests. When I asked the nurse on duty when the results would be available, she said they ...
Randox has let me have a letdown experience. Not only did my health testing kit arrive slowly, but their customer service was utterly useless all through the process. I ordered from their website. After days of waiting, I contacted at last only to spend almost 20 minutes on hold before someone respo...
Due to a change in my calendar, I asked Randox to cancel the vitamin deficiency test appointment at one of their partner sites and seek a refund. Days have gone by and I emailed their team requesting a cancellation but haven't heard anything. It has been aggravating not having Randox's support or co...
I originally visited this clinic for Botox, but I was pressured into getting chin filler and additional treatments I didn’t plan for. The result? A horribly uneven chin that looked like a beard and was visibly asymmetrical, shifting towards the left. A few weeks later, I went back and explained that...
Randox sold an at-home testing kit, and the directions stated I would get an email indicating whether or not fasting was advised. But the email I got made no reference to fasting or any specific directions, so I contacted someone to get explanation. I never heard back when I emailed their support cr...
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